Casino / Mobile
These terms set out the rules that govern your account with bd01 — what we expect from you, what you can expect from us, and how we handle the account relationship from the moment you register. Access and eligibility depend on your local law and the eligible regions we serve, so read this page before you open or use an account.
By creating and using an account on bd01, you confirm that you have read and accepted these terms in full. They apply to every action taken through your account — browsing the lobby, placing a wager, depositing funds via bKash or Bank Transfer, requesting a withdrawal, and contacting our support team. We may update these terms when our services or obligations change. When we do, we will post the revised version on this page with a notice visible in the account area. Continued use of your account after a change takes effect means you accept the updated terms. If you do not agree with any revision, you should stop using the account and contact us to discuss closure. These terms do not override any applicable law in your jurisdiction — where local law conflicts with a clause here, local law applies. Nothing in these terms limits rights you hold by law. We ask that you keep your account details accurate and that you do not allow another person to access your account. Any activity conducted through your account is treated as your own. Queries about specific clauses can be directed to our support team through the published contact routes listed on this page.
Deposits and withdrawals processed via bKash are subject to these terms. Transaction limits and verification steps are shown in your account wallet section at the time of the request.
Bank Transfer transactions follow the same agreement. Details of supported banks and the reference fields you need to complete are displayed inside your account during the transfer flow.
Your account wallet balance is held under the terms set here. Funds credited or debited from the wallet are recorded in your transaction history, which you can review at any time after signing in.
These terms apply specifically to your bd01 account and the services we operate directly. They do not extend to external websites, third-party payment processors or studio software beyond the point where it is accessed through our lobby. Understanding where these terms begin and end helps you know which rules apply to which part of your account activity.
Login, session management, password resets and account verification steps all fall within these terms. How your account is opened, maintained and closed is governed entirely by this policy and by the steps shown in your account settings.
All deposits and withdrawals conducted through your account — including bKash top-ups and Bank Transfer requests — are covered. The limits, verification fields and processing instructions visible inside your account are part of this agreement.
Game lobbies, promotional notices, published odds and account-area messaging are all covered by these terms. Content is provided for your use as an eligible account holder and may change without advance notice where permitted by applicable law.
Game studios such as Pragmatic Play, PG Soft and Spadegaming supply game content displayed in the lobby. Their own end-user terms may apply to specific titles. We are not responsible for the policies of those studios beyond the game access we facilitate.
These terms are not one-sided — they also set out what you can do when something needs checking or correcting. You have the right to review your full transaction history at any point after signing in; the history is available under the account section without a time-limited window, subject to our retention schedule. If you find an error in your account details — name, contact number or linked payment method — you can update most fields directly inside your account settings. Where a field is locked for security reasons, raise a correction request with support and we will process it after verifying your identity. You may also ask us in writing for a summary of the account data we hold on you. We will respond through the same contact route you used to ask. If you want to close your account, contact us before the next session begins — we will confirm the closure and any pending balance handling in writing.
Sign in and open the transaction history tab to see every deposit, withdrawal and wager placed on your account. Records are stored according to our retention schedule and are available to you on request.
Update your contact number, email or linked bKash number directly in account settings. For fields that are locked, submit a correction request to support with your account identifier and we will handle the change after identity verification.
If a clause in these terms is unclear, send your question through our published support route. We will respond with a plain-language explanation and, if needed, a reference to the specific clause that applies.
Contact us to request closure of your account. We will confirm the steps, handle any remaining wallet balance according to the withdrawal process in place, and send written confirmation once the account is closed.
If you have a question about any part of these terms — how a clause applies to your account, what a transaction record shows or how to submit a correction — we have published contact routes you can use. Reach us through the channel that suits how you are accessing the site right now. Every query is logged against your account so you can follow up by reference if needed.
Open the chat widget visible in the footer or account area when you are signed in. Describe your terms question and include your account identifier so we can pull the relevant record without delay.
Send a written query to the support email address published in the Help section of your account. Email is the right route for detailed questions about data held on your account or written confirmation of policy changes.
The Help section inside your account area lists common terms questions with answers drawn directly from this policy. Check there first — many clause questions are answered without needing to wait for a support reply.
We handle account data, cookie settings and security measures in a way that is consistent with these terms and disclosed to you through the relevant policy pages linked in your account area. This section covers what we do and where to go when something needs to change.
We collect and store only the data needed to operate your account — registration details, transaction records and session logs. Data is retained for the period required by our operating obligations and deleted or anonymised after that window closes.
We use cookies to keep your session active and to recognise your device on return visits. Cookie preferences can be adjusted through your browser settings. Continuing to use the site with cookies active means you accept that use as described in our cookie notice.
Your account password and linked payment methods — including your bKash number or Bank Transfer details — are your responsibility to keep private. We will never ask for your password via chat or email. If you suspect unauthorised access, contact support immediately through the published route.
If you believe a clause in these terms should be reviewed or that your account data record is incorrect, contact us in writing via the email route in your Help section. We will acknowledge the request and respond within the timeframe shown in the Help section at the time you submit.
These are the questions we hear most often about these terms — covering how they apply to your account, what happens when they change and what your options are if something does not look right.
You agree to the terms when you first create your account. You do not re-accept them on every login unless we issue a revised version. When terms are updated, a notice appears in your account area and continued use counts as acceptance of the new version.
If you do not wish to accept a revised version, you should stop using your account and contact support to request closure. We will handle any remaining wallet balance through the standard withdrawal process and confirm closure in writing.
Yes. Every transaction processed through your account — including bKash deposits and Bank Transfer requests — falls within this agreement. The specific limits and verification steps for each payment method are shown inside your account at the time of the transaction.
Yes. Send a written request through the email route published in your account Help section. We will provide a summary of the data held on your account. Check the Help section for the current response timeframe, as it may vary.
These terms apply to your account regardless of the device you use. Whether you access the lobby through a mobile browser on your phone or through a desktop browser, the same agreement governs your session and any transactions you make.
Contact us through live chat or the email support route in your Help section. Quote the relevant clause number or describe the situation clearly, and include your account identifier. We will review the case and respond with a written explanation of how the terms apply.